Support

We're here to help you get the most out of Ova Wellness.

Contact Us

Have a question, issue, or feedback? Our support team is ready to help.

We typically respond within 24 hours.

Frequently Asked Questions

How does food scanning work?

Take a photo of your food or enter a description. Our AI analyzes nutritional content and provides a hormone health score with personalized insights based on your health profile and cycle phase.

How do I manage my subscription?

If you subscribed through Apple: Go to Settings → Apple ID → Subscriptions on your device. If you subscribed through our website: Visit the Billing page in the app to manage your plan.

How do I cancel my subscription?

For Apple subscriptions: Go to Settings → Apple ID → Subscriptions → Ova → Cancel Subscription. Your access continues until the end of the current billing period.

Is my data secure?

Yes. We use industry-standard encryption and secure servers. Your health data is private and never sold to third parties. See our Privacy Policy for details.

How do I delete my account?

You can delete your account directly from the app by going to your Profile and tapping "Delete Account." This permanently removes all your data. You can also email us at support@ovawellnessapp.com with the subject "Delete My Account."

The app is not working correctly. What should I do?

Try closing and reopening the app. If the issue persists, please email us at support@ovawellnessapp.com with a description of the problem and your device model.

Other Ways to Get Help

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